Odessa National Academy Of Food Technologies, Ukraine
Hotel And Restaurant Business Management
Valeriia is 28 years old and she lives in Odesa, Ukraine. She is very cheerful, optimistic, kind, multitasking, and a smart person with creative thinking and high self-organization.
She has been working in the hotel sphere for seven years! For the last five years, she has worked in a five-star hotel called Resort and Spa Hotel Nemo in Odessa. She has experience with such programs as Microsoft Office, Hotel program shelter, traveling platform, booking.com, expedia.com, different messengers, and cash register and payment terminal. She speaks three languages. This is English, Russian and Ukrainian. She likes to communicate with people, and help them in solving their problems. And the best things for her are their smiling and happy faces!
Valeriia will be very glad if you give her the chance to work in your team to develop herself in the new environment and to provide excellent service in your hotel!
Resort & SPA Hotel NEMO 5* Ukraine, Odessa,
(Reservation Department Agent)
Receiving And Processing Rooms Booking Requests;
Increasing Sales Volume;
Detecting Double Bookings, Non Guaranteed Bookings, Cancellations, Filing Errors And Other Inaccuracies;
Advising Guests On The Services Provided By The Hotel, Promotions, Prices;
Conducting Business Correspondence E-mail, Messengers;
Working With Online Sales Channels;
Cooperation With All Hotel Departments;
Experience With MS Office, USC SHELTER, CRM-system Bitrix24, TravelLine Platform.