Nina K.

Position: 

Sex: 

Woman

Age: 

35

Country: 

Italy

ID: 

1700

Languages

EnglishB2
ItalianC1

Education

The Vologda State Pedagogical University
Specialists’ Diploma in linguistics and Teaching English and German
01.09.2004

 – 

30.06.2009

About candidate

I have good leadership skills acquired as top bank managers and with good organizational skills acquired as an employee of a travel agency e bank manager. I can easily define pre-established targets and perform a team coordination to achieve them including time management and project management. I also have good communication skills acquired thanks to my experience as a bank counter operator, corporate account manager, bank manager. Excellent contact skills with people acquired thanks to my experience as a tour guide, employee of travel agency and as a private English teacher!

Work experience

Educate online Inc.
Academic Support Manager (remotely)
07.2021-

Analysis and verification of results related to student progress; management of the customer base in amoCRM; orientation meeting with parents of schools in United Kingdom, Canada, America through Zoom; meeting with the principals of the foreign schools for which I worked; daily meetings with students, both in English and in Italian; сreating pages in notion; verification of students' progress; ticket processing in Zendesk; support with the use of platforms; the double degree program

Educate Online Inc.
Sales Manager
08.2020-07.2021

management of the customer base in amoCRM; assistance in choosing school programs; management of invoicing; management of the sales plan ; registration for test classes; program webinar - online in Italian

Russian Agricultural Bank (RusAg)
Director of the Banking Office
2018-2018

management and organization of the actual work of the office for which I was responsible; business planning and analysis of the office results; high profile customer support, customer negotiations;organization and management of sales of banking products; organization and control of operational, credit and cash customer service; selection of personnel in order to identify the necessary qualifications; organization of tests, adaptation procedures for specialists and subsequent professional development; organization and management of the development of training tools for the team; creation of the cross-functional team in the development of the new tool to improve efficiency and consistency of team work.

Russian Agricultural Bank (RusAg)
Corporate Account Manager
2016-2018

Establish sales objectives and specific performance metrics, in line with company strategies; after analyzing the market, identify the various potential customers and possibly interface with them; guarantee customer satisfaction;communicate with customers to solve problems and inquiries; reporting regularly on the results of sales and improvements; identify and propose potential customers; organization of meetings with various individual and corporate clients

Thank you

Nina K.

added to staff booking list