Nina K.













The Vologda State Pedagogical University
Specialists’ Diploma in linguistics and Teaching English and German



About candidate

I have good leadership skills acquired as top bank managers and with good organizational skills acquired as an employee of a travel agency e bank manager. I can easily define pre-established targets and perform a team coordination to achieve them including time management and project management. I also have good communication skills acquired thanks to my experience as a bank counter operator, corporate account manager, bank manager. Excellent contact skills with people acquired thanks to my experience as a tour guide, employee of travel agency and as a private English teacher!

Work experience

Educate online Inc.
Academic Support Manager (remotely)

Analysis and verification of results related to student progress; management of the customer base in amoCRM; orientation meeting with parents of schools in United Kingdom, Canada, America through Zoom; meeting with the principals of the foreign schools for which I worked; daily meetings with students, both in English and in Italian; сreating pages in notion; verification of students' progress; ticket processing in Zendesk; support with the use of platforms; the double degree program

Educate Online Inc.
Sales Manager

management of the customer base in amoCRM; assistance in choosing school programs; management of invoicing; management of the sales plan ; registration for test classes; program webinar - online in Italian

Russian Agricultural Bank (RusAg)
Director of the Banking Office

management and organization of the actual work of the office for which I was responsible; business planning and analysis of the office results; high profile customer support, customer negotiations;organization and management of sales of banking products; organization and control of operational, credit and cash customer service; selection of personnel in order to identify the necessary qualifications; organization of tests, adaptation procedures for specialists and subsequent professional development; organization and management of the development of training tools for the team; creation of the cross-functional team in the development of the new tool to improve efficiency and consistency of team work.

Russian Agricultural Bank (RusAg)
Corporate Account Manager

Establish sales objectives and specific performance metrics, in line with company strategies; after analyzing the market, identify the various potential customers and possibly interface with them; guarantee customer satisfaction;communicate with customers to solve problems and inquiries; reporting regularly on the results of sales and improvements; identify and propose potential customers; organization of meetings with various individual and corporate clients

Thank you

Nina K.

added to staff booking list