Kateryna D.

Position:

Administrator, Bartender, Receptionist, Waiter

Sex:

Woman

Age:

Country:

Greece,Italy, Slovakia, Portugal, Cyprus, Croatia

ID:

2206

To Book staff

Languages

EnglishB2

Education

National Metallurgical Academy

Faculty of electrometallurgy

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About candidate

Hello! My name is Kateryna. I’m 31 years old. I’m from Ukraine. Now I am living in Slovakia. I moved here five months ago because of the difficult situation in Ukraine and let me tell you about myself a little bit. I was living in the city of Dnipro. It’s a big city. There I graduated twice from the National Metallurgical Academy of Ukraine. I had two diplomas. The first one is electrometallurgy and the second one is philology. But my whole life, I was working in hospitality in many types of restaurants. I began as a waitress. I worked as a waitress for a long time. After that, I was a barman and had an experience as a manager of a restaurant. It’s like Italian restaurants and Georgian restaurants. And I have an experience in one of the biggest cruise companies in the world. It’s an American cruise company – Royal Caribbean International. I worked there for three contracts for two years, from 2017 to 2019. I worked as an assistant waiter over there. After that, I passed the exams, and I became a waitress on my last contract. And after that, I was trying myself to work in the hotels, in the reception. I think it’s a great experience because I tried, it was something new for me, but I love it so much. So I worked for almost one year in the reception of four stars hotel. And the last job I had, was in the Jewish business center, the biggest in the world. It’s called Menorah. I was a sales manager. I sold events like conferences and weddings etcetera. So, I’m hardworking. I love work, and love to try something new. Actually, I have visited 28 countries. I was all over the world. I try every time to see something new. I would love to join some company and work with some great people in some European country. Thank you so much. Have a nice day.

Work experience

Menorah Center

Conference and event sale manager

01.08.2021-24.02.2022

Receiving, handling and converting meetings, events and group enquiries. Planning events in conjunction with the client. Presenting and Selling available and suitable banquet / event options to the highest possible standard. Contact Meeting Planner by mail, telephone, customer outings and site inspections. Arrange and carry out Hotel show rounds. Ensure the complete administration and execution of all planned events. Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off season business. Identify need periods and undertake comprehensive program of sales activity to secure new and adhoc business minimizing the impact of low activity periods. Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business. Attend trade and travel shows of various market area for promoting hotels event business. Actively manage business bookings, record denials, make network referrals. Make commercial decisions to maximize MICE income on a daily basis.

Menorah Hotel 4*

Receptionist

01.01.2021-01.08.2021

Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information about the hotel. Keeping abreast of attractions that may be of interest to guests. Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Royal Caribbean

Waiter

01.03.2019-01.11.2019

Setting up tables, including linens, China, silverware and glassware. Handing reservations. Receiving passengers and escorting them to their tables. Checking passengers identification, and verifying their age before serving alcoholic beverages. Presenting menus and dishes to passengers, answering questions about any aspect related to them, making recommendations on items and daily specials. Explaining methods of preparation and cooking, ingredients and accompaniments. General preparation of appetizers, salads, cold dishes, desserts and bevereges. Taking passengers orders to the galley staff. Monitoring passengers experience and ensuring their satisfaction with food and service, taking the necessary action to correct any problem. Cleaning and removing dishes, glassware and silver from tables after service is completed. Replenishing supplies and service equipment. Garnishing and decorating dishes and tables for service. Answering any questions related to the service and providing general information on it or activities and events onboard the cruise ship. Offering and providing any assistance to the passengers before leaving tables.