Offline workers
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1B — Nataliia P.

porter or waitress

  • Date of birth: Nov 9, 1986
    Education: Higher 2011 — 2013: Alfred Noble University, Dnepr, Ukraine
    Speciality: English philology


    2010: Kiev University of Culture and Arts, Kiev, Ukraine
    Speciality: Tourism
  • HABTOOR HOSPITALITY, DUBAI, UAE
    Aug 2017-Apr 2018
    Guest Service AgentResponsibilities:
    -Greeting and escorting guests to their seats
    -Following impeccable grooming standards while on duty
    -Acting in accordance with health and safety policies and
    procedures
    -Assisting F&B, housekeeping and maintenance departments
    with daily tasks etc.

    LEGOLAND DUBAI, UAE
    Aug 2016-Apr 2017
    Food and Beverage Attendant
    Responsibilities:
    -Greeting and welcoming guests as they entered
    -Demonstrating outstanding product knowledge and
    ability to meet guests’ individual needs
    -Completing professional training and achieved excellent
    results on tests
    -Ensuring clean and safe work environment
    -Assisting kitchen staff as well as other outlets and
    departments when required

    TURKISH AIRLINES, DNIPRO CITY, UKRAINE
    Aug 2014-Jul 2016 Call Center Team Leader Responsibilities:
    -Introducing policies and procedures to new staff members
    -Demonstrating outstanding knowledge of customer
    service principles
    -Conducting induction training and monthly evaluation reviews
    -Carrying out monthly staff performance reviews
    -Contributing to organization of corporate events,
    staff transportation and office supplies delivery
    -Ensuring sufficient information flow throughout organization

    AZADEA GROUP, DUBAI, UAE
    Sep 2013-Jul 2014
    Sales Associate

    Responsibilities:
    -Assisting customers, ensuring positive shopping experience
    -Using sales techniques in order to meet targets
    -Making sure merchandise was well-presented and
    displayed accordingly
    -Replenishing items in the shop
    -Taking part in inventory and price changing events
    -Processing cash and credit payments according to
    the company policies
    -Attending professional training and taking part in
    daily briefings

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