Hire receptionist/admin

Nina K.

Position: 

Sex: 

Woman

Age: 

35

Country: 

Italy

ID: 

1700

Languages

English
(B2)
Italian
(C1)

Education

The Vologda State Pedagogical University
Specialists’ Diploma in linguistics and Teaching English and German
01.09.2004

 – 

30.06.2009

About candidate

I have good leadership skills acquired as top bank managers and with good organizational skills acquired as an employee of a travel agency e bank manager. I can easily define pre-established targets and perform a team coordination to achieve them including time management and project management. I also have good communication skills acquired thanks to my experience as a bank counter operator, corporate account manager, bank manager. Excellent contact skills with people acquired thanks to my experience as a tour guide, employee of travel agency and as a private English teacher!

Work experience

Educate online Inc. ,
(Academic Support Manager (remotely))
07.2021

 – 

Analysis and verification of results related to student progress; management of the customer base in amoCRM; orientation meeting with parents of schools in United Kingdom, Canada, America through Zoom; meeting with the principals of the foreign schools for which I worked; daily meetings with students, both in English and in Italian; сreating pages in notion; verification of students' progress; ticket processing in Zendesk; support with the use of platforms; the double degree program
Educate Online Inc.,
(Sales Manager)
08.2020

 – 

07.2021
management of the customer base in amoCRM; assistance in choosing school programs; management of invoicing; management of the sales plan ; registration for test classes; program webinar - online in Italian
Russian Agricultural Bank (RusAg),
(Director of the Banking Office)
2018

 – 

2018
management and organization of the actual work of the office for which I was responsible; business planning and analysis of the office results; high profile customer support, customer negotiations;organization and management of sales of banking products; organization and control of operational, credit and cash customer service; selection of personnel in order to identify the necessary qualifications; organization of tests, adaptation procedures for specialists and subsequent professional development; organization and management of the development of training tools for the team; creation of the cross-functional team in the development of the new tool to improve efficiency and consistency of team work.
Russian Agricultural Bank (RusAg),
(Corporate Account Manager)
2016

 – 

2018
Establish sales objectives and specific performance metrics, in line with company strategies; after analyzing the market, identify the various potential customers and possibly interface with them; guarantee customer satisfaction;communicate with customers to solve problems and inquiries; reporting regularly on the results of sales and improvements; identify and propose potential customers; organization of meetings with various individual and corporate clients

Other candidates in this specialty

Thank you

Nina K.

added to staff booking list